Project Title: Make Research-based Recommendations for Financial Empowerment Center to Increase Client Outcomes
Aurora Illinois
| Details | |
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| Project Title | Make Research-based Recommendations for Financial Empowerment Center to Increase Client Outcomes |
| Project Topics | Customer Service & Account Management Operations |
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| Project Synopsis: Challenge/Opportunity |
The Aurora Financial Empowerment Center will expand to become the Offices of Financial Empowerment. This needs to be carefully strategized, implemented and be sustainable over the long term. As part of our strategy to improve and expand the Aurora FEC, we are looking to you to make research-driven recommendations for best and proven strategies, frameworks, and practices for increasing client banking outcomes by connecting unbanked and underbanked clients with equitable and accessible banking options.
Research
Data Synthesis & Analysis
Recommendations
Business Process Design
Build a better foundation to launch and sustain the Offices of Financial Empowerment. Results to be measured are a increase in banking outcomes using salesforce (FECBOT).
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| Project Synopsis: Activities/Actions Required | |
| Project Synopsis: Expected Results |
Project Timeline
Aurora Illinois - Make Research-based Recommendations for Financial Empowerment Center to Increase Client Outcomes
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Due Date
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Wed, 02/02/22
12:00 AM
UTC
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STUDENTS! Take the Project Kick-off Survey!
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Required Evaluation
Evaluation submission is required.
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Description:
Take a few moments to complete the KICKOFF SURVEY before the project begins!
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Mon, 02/21/22
12:00 AM
UTC
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Program Kickoff
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No Deliverables
No deliverables are required for this action item.
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Location:
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Sat, 07/02/22
12:00 AM
UTC
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Milestone 1 Deliverable Due
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Required Deliverable
Deliverable submission is required.
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Description:
02/07 and 02/09
Please upload your deliverable using the link above.
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Sun, 07/03/22
12:00 AM
UTC
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Milestone 3 Deliverable Due
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Required Deliverable
Deliverable submission is required.
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Description:
March 7 & 9 Final project deliverable and paper due. Please upload your deliverable using the link above.
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Fri, 09/02/22
12:00 AM
UTC
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STUDENTS! Let us know how you are doing!
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Required Evaluation
Evaluation submission is required.
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Description:
Please take a few minutes to let us know how the project is going for you with this TEMPERATURE CHECK SURVEY
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Sat, 12/03/22
12:00 AM
UTC
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STUDENTS! Let us know about your observations and experiences working with YOUR PEERS on this project!
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Required Evaluation
Evaluation submission is required.
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Description:
Please take a few minutes to complete this PEER ASSESSMENT SURVEY!
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Sat, 12/03/22
12:00 AM
UTC
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STUDENTS! Take a short survey on YOUR learning experience!
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Required Evaluation
Evaluation submission is required.
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Description:
Please take a few minutes to complete this SELF ASSESSMENT SURVEY on your learning experience with this project!
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Project Launch! Teams Announced and Review Team Project Charters
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No Deliverables
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Description:
01/31 and 02/02
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Projects Revealed! Apply to be on a team.
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Description:
01/24 and 01/26
Apply to be on a team! Go to [INSERT LINK] to indicate your preferences.
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Milestone 2 Deliverable Due
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Required Deliverable
Deliverable submission is required.
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Description:
Please upload your deliverable using the link above.
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Meet with Company Representatives!
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No Deliverables
No deliverables are required for this action item.
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Description:
02/28 and 03/02 Company representatives meet with class.
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Program Managers
| Name | Organization |
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| Jacie Collum | Northern Illinois University (NIU) |
Teams
| Team Name | Project Name | Team Members |
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| No Teams Available |