Project Title: Create an easy to update, Data Driven, IT Dashboard
LumenAd
| Details | |
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| Project Title | Create an easy to update, Data Driven, IT Dashboard |
| Project Topics | Customer Service & Account Management |
| Skills & Expertise | |
| Project Synopsis: Challenge/Opportunity |
We are working on more reporting metrics that provide our exec team with more insights into the inner workings of the company. These reports are very time-consuming and can be difficult to update. We would like to semi-automate this process and lower the amount of time to create and produce these reports.
Create a 'Dashboard' using Google Data Studio or a similar product to provide execs with key metrics for the department. Current Key Metrics: Number of IT tickets resolved over a set time period (1 month) Comparison of tickets from the previous year at the same time Time saved using Automation vs Manual Tasks *Budget vs Actual Costs in IT Currently, this report takes well over an hour to produce, would like to bring that time down by 50%. |
| Project Synopsis: Activities/Actions Required | |
| Project Synopsis: Expected Results |
Project Timeline
LumenAd - Create an easy to update, Data Driven, IT Dashboard
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Due Date
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Activities |
Deliverables
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Status
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Action | |
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Sun, 04/03/22
12:00 AM
UTC
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Complete Temperature Check Evaluation #1
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Required Evaluation
Evaluation submission is required.
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Description:
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Sun, 06/05/22
12:00 AM
UTC
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Final Presentation
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No Deliverables
No deliverables are required for this action item.
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Location:
Event Description:
Students will present the project process and a draft of the final product to the sponsors on 5/2/22, 5/4/22, or 5/6/22.� These will be 30 minute presentations.� Teams have one more week to make any final changes before the product is handed off by 5/13/22
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Sun, 10/02/22
12:00 AM
UTC
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Complete Project Kickoff Evaluation
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Required Evaluation
Evaluation submission is required.
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Description:
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Wed, 11/02/22
12:00 AM
UTC
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Negotiate and Sign NDA if required
Required Deliverable
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Required Deliverable
Deliverable submission is required.
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Description:
Teams and sponsors will complete a Non Disclosure Agreement (NDA) and sign it, if required by the sponsor.� Please use the template provided in the resources area, unless the sponsor has a NDA agreement they want to use.
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Project Selection by Student Teams
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No Deliverables
No deliverables are required for this action item.
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Description:
Student teams will select the projects that they want to work on by 1/31/22 and start reaching out to sponsors for a quick meeting.� The meetings can be in person or via Zoom or another video chat platform.
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Project Charter
Required Deliverable
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Required Deliverable
Deliverable submission is required.
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Description:
This is the second draft of the project charter.� Teams will make edits to the first draft based on instructor feedback before seeking approval and signatures from the project sponsor.� This document includes information on the scope of work, budget, schedule, resources, and planning for the project.
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System Design Document
Required Deliverable
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Required Deliverable
Deliverable submission is required.
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Description:
This is the plan of what to build the final product for the project sponsor.
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Final Project Report and Hand-off
Required Deliverable
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Required Deliverable
Deliverable submission is required.
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Description:
Teams will deliver a final project report and conduct a hand-off and training meeting with the project sponsor to complete the class portion of the project.
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End of Project Peer Assessment
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Required Evaluation
Evaluation submission is required.
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Description:
Please complete this�Peer Assessment
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Agile Development Meetings with Project Sponsor
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No Deliverables
No deliverables are required for this action item.
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Description:
Team will start regular (weekly or every other week) development meetings with project sponsor to show their progress on the final product and make appropriate changes.
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Sponsor Project Evaluation
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Required Evaluation
Evaluation submission is required.
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Description:
This evaluation is for the project sponsors to provide feedback to the instructor on their experience with the project and the student team.
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End of Project Self Assessment
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Required Evaluation
Evaluation submission is required.
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Description:
Please complete this Self Assessment
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Program Managers
| Name | Organization |
|---|---|
| Shawn Clouse | University of Montana |
Teams
| Team Name | Project Name | Team Members |
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| No Teams Available |