Project Title: Program specific research to reduce returned payments
Morton Analytics LLC
| Details | |
|---|---|
| Project Title | Program specific research to reduce returned payments |
| Project Topics | Product Design & Development Quality Control |
| Skills & Expertise | |
| Project Synopsis: Challenge/Opportunity |
Identify patterns for returned payments for a billing paying start up. This project will take two full years of payments with important meta data and create a dashboard related to when and why a payment is returned. Some reasons may include the time to process the payment, the history of the vendor, or user error in creating the payment (sending it to the wrong state, for example).
The project will require some data wrangling to prepare the data and a simple storyboard that informs an mid-level program manager as to when and why payments are getting returned. Success would looks like finding at least two factors that a program manager could use to intervene on returned payments. Each returned payment costs an average ~$2.25 in processing (staff, postage, bank fees) with ~50,000 returned payments in a year. |
| Project Synopsis: Activities/Actions Required | |
| Project Synopsis: Expected Results |
Project Timeline
Morton Analytics LLC - Program specific research to reduce returned payments
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Due Date
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Activities |
Deliverables
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Status
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Action | |
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Sun, 04/03/22
12:00 AM
UTC
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Complete Temperature Check Evaluation #1
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Required Evaluation
Evaluation submission is required.
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Description:
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Sun, 06/05/22
12:00 AM
UTC
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Final Presentation
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No Deliverables
No deliverables are required for this action item.
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Location:
Event Description:
Students will present the project process and a draft of the final product to the sponsors on 5/2/22, 5/4/22, or 5/6/22.� These will be 30 minute presentations.� Teams have one more week to make any final changes before the product is handed off by 5/13/22
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Sun, 10/02/22
12:00 AM
UTC
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Complete Project Kickoff Evaluation
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Required Evaluation
Evaluation submission is required.
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Description:
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Wed, 11/02/22
12:00 AM
UTC
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Negotiate and Sign NDA if required
Required Deliverable
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Required Deliverable
Deliverable submission is required.
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Description:
Teams and sponsors will complete a Non Disclosure Agreement (NDA) and sign it, if required by the sponsor.� Please use the template provided in the resources area, unless the sponsor has a NDA agreement they want to use.
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Project Selection by Student Teams
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No Deliverables
No deliverables are required for this action item.
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Description:
Student teams will select the projects that they want to work on by 1/31/22 and start reaching out to sponsors for a quick meeting.� The meetings can be in person or via Zoom or another video chat platform.
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Project Charter
Required Deliverable
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Required Deliverable
Deliverable submission is required.
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Description:
This is the second draft of the project charter.� Teams will make edits to the first draft based on instructor feedback before seeking approval and signatures from the project sponsor.� This document includes information on the scope of work, budget, schedule, resources, and planning for the project.
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System Design Document
Required Deliverable
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Required Deliverable
Deliverable submission is required.
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Description:
This is the plan of what to build the final product for the project sponsor.
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Final Project Report and Hand-off
Required Deliverable
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Required Deliverable
Deliverable submission is required.
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Description:
Teams will deliver a final project report and conduct a hand-off and training meeting with the project sponsor to complete the class portion of the project.
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End of Project Peer Assessment
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Required Evaluation
Evaluation submission is required.
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Description:
Please complete this�Peer Assessment
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Agile Development Meetings with Project Sponsor
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No Deliverables
No deliverables are required for this action item.
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Description:
Team will start regular (weekly or every other week) development meetings with project sponsor to show their progress on the final product and make appropriate changes.
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Sponsor Project Evaluation
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Required Evaluation
Evaluation submission is required.
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Description:
This evaluation is for the project sponsors to provide feedback to the instructor on their experience with the project and the student team.
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End of Project Self Assessment
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Required Evaluation
Evaluation submission is required.
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Description:
Please complete this Self Assessment
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Program Managers
| Name | Organization |
|---|---|
| Shawn Clouse | University of Montana |
Teams
| Team Name | Project Name | Team Members |
|---|---|---|
| No Teams Available |