ProgramsNYU Wagner Capstone: Social Impact, Innovation & Investment (Fall 23'-Spring 24') ProjectsTaking CSR Events to the Next Level

Project Title: Taking CSR Events to the Next Level

Clean The World

Details
Project Title Taking CSR Events to the Next Level
Project Topics Corporate Social Responsibility Customer Service & Account Management Growth Strategy Research & Development
Skills & Expertise Communications Customer Success Experimentation & Testing Market Research Marketing Strategy Product Reviews Technical
Project Synopsis: Challenge/Opportunity
  1. Maximize sales customer experience (offering items, website ordering platform).
  2. Launch referral program for meeting planners.
  3. Reporting and transparency with clients of their impact. 
Project Synopsis: Activities/Actions Required
  1. Feedback from current, implementing new online ordering platform (TITAN).
  2. Clear project plan for referral program.
  3. Elevating Salesforce reporting for client dashboards.
Project Synopsis: Expected Results
  1. Finding at least 3 ways to improve process and how to implement. Specifically weak areas: financing (ach/echeck), customer flow, ease of process.
  2. Having an SOP for referral plan and getting at least two partners onboarded through this process in the first 2 weeks after launch,
  3. Having at least one active dashboard for our largest partner to see how many activations they've had, how many NGO's have been supported, etc. 

Project Timeline

Clean The World - Taking CSR Events to the Next Level
Due Date
Activities
Deliverables
Status
Action
Fri, 08/02/24
12:00 AM America/Asuncion (UTC-04:00)
Program Kickoff
No Deliverables
No deliverables are required for this action item.
Location: In Person

Program Managers

Name Organization
Elizabeth Larsen New York University (NYU)

Teams

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No Teams Available